Digital Accessibility of the Club Med Development website
Accessibility Statement
Club Med is committed to making its digital services accessible in accordance with the Référentiel Général d’Amélioration de l’Accessibilité (RGAA – General Framework for Improving Accessibility). This page presents our accessibility policy, compliance status, and contact information in case you encounter difficulties. This accessibility statement applies to the website www.clubmeddevelopment.com.
Statement
Compliance Status
As of today, the website www.clubmeddevelopment.com is: Not compliant with RGAA 4.1.2.
Test Results
No compliance audit against the accessibility standard has yet been carried out.
Continuous Improvement Approach
Club Med implements the following actions:
– Train teams responsible for UX‑UI design, web content, and development
– Regularly audit the website and correct issues
– Consider accessibility in all functional updates and design changes
– Conduct user testing with people with disabilities
Feedback and Contact
If you cannot access content or services on this website, you can contact our accessibility officer at: accessibilite@clubmed.com
We will respond within a reasonable timeframe of 24 to 48 hours.
Appeal Procedures
If you encounter an accessibility issue and do not receive a satisfactory response within a reasonable timeframe, you may:
– Write to the French Defender of Rights via the online form: https://formulaire.defenseurdesdroits.fr/
– Contact the Defender of Rights by phone: +33 (0)9 69 39 00 00
– Send a letter by post (free of charge, no stamp required): Défenseur des droits Libre réponse 71120 – 75342 Paris CEDEX 07 – France
Multi-Year Plan and Action Plan
Actions and Commitments of Club Med
In accordance with RGAA 4.1.2, Club Med has implemented a multi‑year accessibility plan and an action plan. All documents can be accessed through the following links:
– MULTI-YEAR DIGITAL ACCESSIBILITY PLAN
– ANNUAL ACTION PLAN